The brand La-Z-Boy is as American as apple pie, synonymous with comfort and relaxation for their recliner chairs.
In this review, I will take an in-depth look at their chairs- and assess them in terms of ergonomics, comfort, and overall quality.
I will also compare them to their main competitor- Serta.
About The Company
The company La-Z-Boy was founded back in 1927 by two cousins, who invented the La-Z-Boy recliner inside their garage in Michigan.
The brand suffered some quality issues back in 2018, but they stepped up in 2019 and ensured that their quality control was tremendously improved.
We investigated a bit further and discovered that La-Z-Boy gave a company called True Innovations the license to sell their chairs, so you’ll have to deal with them after your purchase.
True Innovations don’t perform too well in terms of customer service so we would recommend going through Amazon when buying La-Z-Boy, as it will definitely be the safest route.
Most Popular Chair
- Bonded leather upholstery
- Layered memory foam cushion
- Solid wood arms & base
- Maximum weight capacity of 400 lbs
If you’re looking for a strong and durable office chair that has a classic look and ergonomic features check out the La-Z-Boy Delano model.
The chair was designed to be comfortable for big & tall people. So as long as you’re above 6” tall you will be perfectly aligned with the lumbar support and head cushion.
The upholstery on the Delano model was made from nicely stitched bonded leather and feels soft to the touch. It has a mahogany wood finish that definitely adds to its classic look.
We really liked the layered memory foam used for cushioning because it wraps around your body when you sit in it.
The lumbar support is a bit more prominent than standard chairs and it makes you sit upright. This might take some time to get used to but your lower back will thank you in the end.
Some customers have had issues when ordering the Delano model, so we investigated a bit.
It turns out there’s a seller on Amazon named Millworks Holdings Company that has been shipping broken chairs, so make sure you avoid them.
Other than that this is a durable and strong office chair that will be extremely comfortable for larger people.
What We Like
- Good looking design
- Sturdy enough for heavier people
- Clear assembly instructions
What We Don’t Like
- Prominent lumbar support
Other Executive Chairs
The Hyland executive model is upholstered in bonded leather and offers plenty of cushioning.
The color of the upholstery is dark brown, and the wood accents give this model a classic look. Both the seat and the backrest are stuffed with a memory foam that contours to your body.
The foam makes the chair extremely comfortable for a few hours before it completely sinks in. You will then need to take a break from sitting and let the foam go back to its original shape.
The backrest is curved and features a built-in lumbar cushion that flexes as you move. It tilts but doesn’t recline.
Adjustability and assembly
With regards to adjustability, you’ll be able to adjust the height and tilt of the chair. The backrest is a bit higher than standard models and measures 27’’ tall.
The width of the seat is 20.3’’ which is enough to keep you comfy.
Assembling this chair will be easy as long as you follow the instructions provided, no additional tools are necessary because everything comes included.
The Bellamy model from La-Z-Boy is very similar in appearance to their Hyland executive model. They’re both made of bonded leather upholstery, with solid wood accents.
Just like the Hyland model this one has a built-in lumbar area with extra cushions that swivel as you move. Most people really like this and feel it supports their lower back as they work.
The main difference between these two models is the width of the seat. The Bellamy model comes with a wider seat that is 21’’ in width and 20 inches deep.
Also, this model comes with a thicker plywood sub-core that should ensure its durability.
On the other hand, the backrest is a bit shorter measuring 25’’ compared to the 27’’ on the Hyland model. The armrests are padded and feel soft under your arms.
The height of the seat can be adjusted from 20’’ to 22.5’’ off the floor. This only leaves you with 2.5’’ of wiggle room which is not much, so take your measurements before buying this chair.
Most people that bought this chair were satisfied but they mentioned one important observation. The chair has a one week break-in period, after which it is super comfortable.
If you’re looking for the biggest most comfortable La-Z-Boy chair available, the Trafford model is the one for you.
Just like the rest of the models from their classic line, the Trafford also features bonded leather upholstery, padded arms, and memory foam cushion to provide plenty of comfort.
The big difference between this one and the rest is the generous width of the seat and the length of the backrest. The seat measures 21.75’’ in width which is the widest on our list.
The backrest is 28’’ long and will be supportive enough for people over 6’ tall and under 400 lbs.
To complement this strong chair, the manufacturer has included 60mm casters that will support the recommended weight.
The seat can be adjusted for height from 21’’ to 23’’ off the ground, and both the seat and the backrest feel comfortable to sit in.
The memory foam on the seat locks you in so you can benefit from the lumbar support, and there’s an air pocket inside the backrest that allows air to flow, eliminating hotspots while you sit.
Overall this is a very plush, stable, and heavy chair that does what it’s supposed to.
If you’re a fan of white leather office chairs but aren’t ready to break the bank for real leather, check out the Melrose model.
The upholstery was made from white bonded leather combined with brass details that look incredibly stylish. The dimensions of the chair will suit regular and larger-sized adults.
The cushion is made from high-density foam and should keep your behind comfortable for hours.
Just like the other La-Z-Boy models, this one also comes with a prominent built-in lumbar support that takes time to get used to. But once you do, your back will thank you.
Adjustability and assembly
The seat is 21’’ wide which will be comfy enough for most adults even after 8 hours of work. It can be adjusted for height from 18.5’’ to 21.5’’ off the ground, and its weight capacity is 250 lbs.
Assembly is pretty straight forward and should take you around 30 minutes.
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The Dawson executive office chair was made for tall people that have a slim figure. The backrest is pretty high and measures 28.5’’ from the seat to the top of the headrest.
The upholstery consists of soft bonded leather, tight stitching, and wooden accents. The arms are created backward which adds an interesting and unusual look to this chair, but they aren’t padded.
The color on this model is true to the photo posted on Amazon, and most customers have confirmed this. The seat is 19.75’’ wide and comfortable for long hours of work.
Adjustability and assembly
The seat height can be adjusted from 18.25’’ to 21.25’’ off the floor.
This model comes packaged in a single box and requires a medium level of assembly knowledge. The instructions that come along with it are detailed and clear.
If you’re a female and need a lot of cushions, we suggest looking into the Sutherland model. We really liked the quilted bonded leather upholstery that gives this chair a unique look.
The seat is not as deep as other models, measuring only 18’’. However, this type of design will have you seated closer to the built-in lumbar support, which is great news for your lower back.
Both the seat and the backrest are cushioned generously, so if you’re looking for the most cushion available this one’s for you. Even the arms are padded and feel soft when you place them down.
Assembly is straightforward, just follow the instructions provided. The package arrives in a single box with all the tools needed.
La-Z-Boy Vs Serta Chairs
La-Z-Boy and Serta have been compared a lot in recent years, and they do have some things in common. Both of these companies’ primary focus is designing perfect mattresses for your bed.
Additionally, although both of them can be found on Amazon, they have licensed their products to True Innovations.
So if you have any issues with your chair you’ll need to either return it through Amazon, or contact True Innovations who really need to improve their customer service department.
In terms of comfort, we have to say that Serta is well-known for its air-cushion technology that is similar to their mattresses system. Serta’s promise is sitting on a cloud, which they do deliver.
On the other hand, La-Z-Boy cushions its chairs with memory foam, which is also very soft and contours to the body.
Still, judging by the reviews from people who have used both, we have to say that Serta is a tad more comfortable than La-Z-Boy.
La-Z-Boy is definitely on the more expensive side, and Serta is more budget-friendly. La-Z-Boy used to make all their furnishing in the US but some of their parts now ship from China.
With regards to pricing, we believe that most people are willing to pay more for La-Z-Boy simply due to brand name recognition.
Serta seems to be a worthy opponent that’s slowly but surely overtaking the office chair market.
We have to say that the reviews of both products appear conflicted, to say the least. Some people are praising these chairs while others have had issues with delivery.
Serta gets more points for comfort and overall feel, while La-Z-Boy offers more durability and strength. Overall, we’ve noticed that Serta gets more positive reviews from customers.
Should You Choose La-Z-Boy?
We have known about La-Z-Boy for quite some time. The brand used to be a US staple but they don’t seem to be so anymore.
Yes, they still make a pretty good product that looks cool in the office, but the quality of the product is far from what it used to be.
It seems like these days, True Innovations is responsible for quality control as well as customer service, and they don’t seem to be doing a good job.
So if you’re a fan of La-Z-Boy go for it, but don’t expect much in terms of post-buy attention.
Overall, La-Z-Boy feels like a budget chair at the moment, and that’s not what this company used to be about.